With our extensive knowledge of the Sri Lanka market we can advise villa owners in marketing aspects such as pricing policy and marketing strategy. Likewise we advise on all operational aspects such as interior design, equipment choices, and staffing. We have experienced contractors available to carry out maintenance and refurbishment projects both large and small and will provide detailed quotations for the owners approval before any works are carried out. We will also take care of the basics for you in paying salaries and bills on time, keep records for your inspection and monitor expenditure.
We will recruit, train and manage the recommended number of staff for the property and ensure that they are providing an excellent level of service to guests. We always meet guests on arrival and give a thorough introduction to the property. We spend quality time with the guests on arrival and provide information on the local area, Sri Lanka in general and will help to arrange any tours and trips required. We will be available for any guest queries or any assistance required throughout their stay and obtain feedback on their experience.